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Policy Guidelines

Preparing for Your Timber Flooring Work

To ensure your timber flooring work runs smoothly and efficiently, we ask clients to review the information below and prepare the site before work begins.

Terms and Conditions

These Terms and Conditions explain how MyFlooring works, what is included in our services, client responsibilities, payment terms, warranties, and important information to help ensure a smooth flooring project.

Bookings & Deposits Policy

Outlines how bookings are confirmed, when a deposit is required, how deposits are calculated, and what happens if a booking is cancelled or rescheduled. This policy helps ensure clarity and fairness for both parties before work begins.

Insurance Policy

Provides a general overview of the insurance coverage held by MyFlooring, including public and products liability. This policy explains how we operate responsibly and manage risk while carrying out our flooring services.

Privacy Policy

Explains how we collect, use, store, and protect personal information provided by clients, including contact details and project information. This policy is in place to safeguard your privacy and comply with Australian privacy laws.

Copyright Policy

Sets out ownership and permitted use of content created by MyFlooring, including images, text, branding, and project photography. This policy helps protect our work and intellectual property.

Workmanship Warranty Policy

MyFlooring workmanship warranty guideline for timber floor sanding and finishing services.

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