1. Collection of Personal Information
1.1 Types of Personal Information: When you interact with our Website or use our Services, we may collect personal information that is reasonably necessary for our business functions and activities. This may include your name, contact details (such as email address and phone number), and any other information you voluntarily provide to us.
1.2 Collection Methods: We may collect personal information directly from you through our Website, through interactions with our customer service team, or through other communications. We may also collect personal information from third parties with your consent or as permitted by law.
2. Use and Disclosure of Personal Information
2.1 Purpose of Collection: We collect and use personal information for the primary purpose of providing our Services to you, including responding to your inquiries, processing transactions, and delivering personalized content. We may also use personal information for secondary purposes that are related to the primary purpose, such as improving our Services, conducting research, and marketing our products and services.
2.2 Disclosure of Personal Information: We may disclose personal information to third parties who assist us in operating our business and providing our Services, such as service providers, contractors, and vendors. These third parties are contractually obligated to handle your information securely and only for the purposes specified by us. We may also disclose personal information as required or authorized by law, including to comply with legal obligations, respond to lawful requests, protect our rights or property, or in the event of a business transaction or reorganization.
3. Direct Marketing
4. Security and Retention of Personal Information
4.1 Data Security: We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, interference, or disclosure. We maintain appropriate technical and organizational security measures to safeguard personal information.
4.2 Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as otherwise permitted by you. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
5. Access and Correction of Personal Information
6. Cookies and Tracking Technologies
7. Third-Party Links
8. Overseas Disclosure
8.1 Overseas Disclosure: We may disclose personal information to recipients located outside of Australia, including our third-party service providers who may be located in other countries. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that they comply with Australian privacy laws or are subject to comparable privacy safeguards.
10. Contact Us
Address: 5 Wave Avenue, Mount Waverley, Victoria, 3149
Please allow a reasonable time for us to respond to your inquiries.