This Privacy Policy describes how MyFlooring ("we," "us," or "our") collects, uses, and protects the personal information of visitors and users ("you" or "your") of the MyFlooring website (the "Website") and any associated services or features offered by MyFlooring (collectively, the "Services"). By accessing or using our Website or Services, you acknowledge that you have read and understood the terms of this Privacy Policy.

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1. Collection of Personal Information

1.1 Types of Personal Information: When you interact with our Website or use our Services, we may collect personal information that is reasonably necessary for our business functions and activities. This may include your name, contact details (such as email address and phone number), and any other information you voluntarily provide to us.

1.2 Collection Methods: We may collect personal information directly from you through our Website, through interactions with our customer service team, or through other communications. We may also collect personal information from third parties with your consent or as permitted by law.

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2. Use and Disclosure of Personal Information

2.1 Purpose of Collection: We collect and use personal information for the primary purpose of providing our Services to you, including responding to your inquiries, processing transactions, and delivering personalized content. We may also use personal information for secondary purposes that are related to the primary purpose, such as improving our Services, conducting research, and marketing our products and services.

2.2 Disclosure of Personal Information: We may disclose personal information to third parties who assist us in operating our business and providing our Services, such as service providers, contractors, and vendors. These third parties are contractually obligated to handle your information securely and only for the purposes specified by us. We may also disclose personal information as required or authorized by law, including to comply with legal obligations, respond to lawful requests, protect our rights or property, or in the event of a business transaction or reorganization.

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3. Direct Marketing

3.1 Direct Marketing Communications: With your consent, we may use your personal information to send you direct marketing communications about our products, services, promotions, or events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us using the information provided at the end of this Privacy Policy.

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4. Security and Retention of Personal Information

4.1 Data Security: We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, interference, or disclosure. We maintain appropriate technical and organizational security measures to safeguard personal information.

4.2 Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as otherwise permitted by you. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

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5. Access and Correction of Personal Information

5.1 Access to Personal Information: You have the right to request access to the personal information we hold about you and to request corrections to any inaccuracies. We will respond to such requests in accordance with applicable privacy laws. To request access or corrections, please contact us using the information provided at the end of this Privacy Policy.

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6. Cookies and Tracking Technologies

6.1 Use of Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are stored on your device and enable us to recognize your browser or device, track your preferences, and provide certain functionalities. You can modify your browser settings to refuse cookies, but this may affect your ability to access certain features of our Website.

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7. Third-Party Links

7.1 Third-Party Websites: Our Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to any third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

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8. Overseas Disclosure

8.1 Overseas Disclosure: We may disclose personal information to recipients located outside of Australia, including our third-party service providers who may be located in other countries. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that they comply with Australian privacy laws or are subject to comparable privacy safeguards.

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9. Updates to this Privacy Policy

9.1 Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal obligations. The "Effective Date" at the beginning of this Privacy Policy indicates the date of the latest revision. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by other reasonable means. By continuing to access or use our Website or Services after any revisions become effective, you acknowledge and agree to be bound by the updated Privacy Policy.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Email: info@myflooring.com.au
Address: 5 Wave Avenue, Mount Waverley, Victoria, 3149

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Please allow a reasonable time for us to respond to your inquiries.

By using our Website or Services, you signify your consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website or Services.